What are your delivery cost/rates?
We are proud to offer free worldwide shipping on all orders.
What countries do you ship to?
We ship worldwide.
Do you process orders during weekends & holidays?
Sorry! Our warehouses are closed during weekends and Public Holidays, therefore, your orders will be processed on the next working day.
How do I track my order?
Once your order has been dispatched from our warehouse, you will receive an email from us with your tracking number. You will usually get your shipping notification email with 3-5 business days ( In peak periods please allow for up to 7 business days for dispatch.) of placing your order.
You can track your order at www.17track.net
If you can't track your order, please don't hesitate to contact us! We are here to help!
Can I update my delivery address after placing the order?
Typically, we are unable to edit your shipping address once your order has been processed. You may expect a shipping confirmation email within the next 24 hours! Be sure to check your junk/spam mail as it may have ended there as well.
How soon will I get my package?
Typically, it takes 3-5 business days (In peak periods please allow for up to 7 business days for dispatch) for your order to be processed so you may expect a shipping confirmation email within that time frame! Be sure to check your junk/spam mail in case you can't find it. Below are the standard delivery times:
The United States : 10-15 business days
Worldwide (Exclude United States) : 18-30 business days
Note: All shipping times exclude clearance/customs delays. In some rare cases this can cause shipping to take up to 40-50 days.
How do I track my package?
You are so close to receiving your order! Once your order is shipped out, you will receive a shipping confirmation email with a tracking number that you can use to follow your package’s journey to you.
You can also track your order here using either your tracking number we provided!
If you didn't receive the Shipping Confirmation email, please contact us so we can help you out.